Private investors
Investments
More than 45,000 investors have placed their trust in us over the past 40 years since our company was founded. We design tailor-made investments for them. For our private investors, we structure closed-end public AIFs as well as open and closed-end special AIFs and also § 6 b solutions.


Investor support
The 11 members of our investor support team have 230 years of combined industry experience. All questions relating to payouts, taxes, inheritance matters and share transfers are answered competently and personally. In addition to transparent investor communication, continuous and personal support for all investor questions is our top priority.
Investor portal
All documents relating to the investments can be accessed via our investor portal.
Your contact person
Investor support
Telephone number +49 89 211 04-5222
Fax +49 89 211 04-201
investoren@hannover-leasing.de
Monday to Thursday from 09:00 to 12:00 and 14:00 to 16:00 and Friday from 09:00 to 12:00
FAQ
How can I change my personal data (address, bank details, etc.)?
You are welcome to send us your amended data by post, fax or scanned email using the signed amendment form.
You will find the relevant form in the Download Forms section on the right.
Can I also notify changes to my personal data by telephone?
Please understand that for security reasons we can only accept changes to your data in writing.
You will find the corresponding change form in the Download Forms section on the right.
What do you need to take my name change into account?
Please send us a current proof of identity (identity card, passport, marriage certificate, etc.).
Where can I find my investor number?
You will find your investor number on the current letters regarding your investment, as well as on the change notification sent to you once a year
What is the difference between an investor number and an investment number?
The investor number is your personal customer number.
You will also receive a separate investment number for each investment you make.
Interest on arrears
As a rule, assessments are made within the deadline, but this is often not always done promptly. We would therefore like to point out that from the 15th month after the end of the assessment year, interest of 0.15 % per month is charged on back tax payments or refunds in accordance with Section 233a AO.
The interest rate is adjusted regularly, at least every two years.
When is a fund company definitively terminated?
The term of an investment company is regulated individually in the respective partnership agreement and usually has a fixed term with an option to extend.
Some older fund companies have a so-called forecast term and run until the investment object (e.g. the fund property) has been completely sold, liquidated and deleted from the commercial register.
What is the difference between a direct limited partner and a trustor participation?
The direct limited partner is entered in the publicly accessible commercial register with his name, place of residence and date of birth and thus, in contrast to a trustor participation (participation indirectly via the trust company), has a direct participation in the investment company.
What is the value of my fund investment?
Your entrepreneurial investment in the fund company is generally a long-term investment for which there is no regulated market. Therefore, there is also no general market value of the investment. Alternatively, a market value on a secondary market exchange could be used, such as the German Fund Exchange in Hamburg(www.zweitmarkt.de). This value is based on supply and demand.
The net asset value (NAV) shown in the annual report provides an indication of the development of the asset situation. The value results from all tangible and intangible assets less liabilities.
Is there a fixed term with a fund company?
The term of an investment company is regulated individually in the respective partnership agreement and usually has a fixed term with an option to extend.
Some older fund companies have a so-called forecast term and run until the investment object (e.g. the fund property) has been completely sold, liquidated and deleted from the commercial register.
How and when is a real estate fund terminated?
The investment is terminated when the properties or the equity interests in the property companies are sold. If the properties are sold, the respective property companies are liquidated following the sale. After liquidation or sale of all property companies, the fund company is also liquidated. The dissolution of the fund company can only be resolved by a qualified majority.
As soon as a sale is planned, we will write to all shareholders with detailed information (including the amount of the expected final payment) and a draft resolution. In this context, we also refer to the information on the termination of the investment in the issue prospectus which was handed over to you when you subscribed to the investment.
Will I get my invested capital back at the end of the term?
In the case of an entrepreneurial investment, the equity paid in is not repaid at the end of the term, as is the case with fixed-interest securities, for example.
Repayments are made exclusively via the current disbursements.
Can I terminate my investment and what amount will I receive?
The right of termination is regulated in the respective partnership agreement.
Termination by a limited partner is effected by registered letter to the general partner. The value of the participation of the partner withdrawing as a result of the termination is to be determined on the basis of a settlement balance sheet. Only the annual financial statements for the current financial year are relevant for calculating the value of the investment.
What alternative to termination is there to end my investment prematurely?
If you wish to part with your investment, you may have the option of selling your share. There is not yet a regulated market for entrepreneurial investments on which the shares are regularly traded during the term of the fund. However, it is generally possible to sell the share via Fondsbörse Deutschland Beteiligungsmakler AG (or other trading platforms).
Where can I find annual reports and up-to-date information on my investments?
We provide all investors and sales partners with regular and transparent information on the current situation of the respective fund companies. You can view the relevant documents or the current status of your fund company (quarterly reporting) online via the investor portal or the sales partner portal.
If you do not yet have access to the investor / sales partner portal, please contact our investor support team.
When can I transfer my investment?
The transfer process is regulated in the respective articles of association. In principle, transfers are possible on December 31 of a calendar year.
Do you have a sample contract for purchase or donation?
We are happy to provide you with a sample contract, but this does not include any legal advice from Hannover Leasing. We generally recommend that you consult a personal legal and tax advisor.
Do you have a power of attorney form so that I can grant a power of attorney for my investment?
Our company does not provide standard power of attorney forms as in the banking sector. You are welcome to submit an individual power of attorney for information.
I have inherited a Hannover-Leasing shareholding - what do I have to do?
In order for us to be able to send you our forms for settling your estate, we ask you to prove your identity as an heir by providing proof of inheritance in the form of a copy of your will or certificate of inheritance. For data protection reasons, we are not permitted to send personal forms or provide information without proof of identity.
Please send us
- the proof of inheritance
- the death certificate
- the front and back of your ID card
in each case as a copy by post or as a PDF document scan to investoren@hannover-leasing.de. Please note that we cannot accept photographed documents by e-mail.
What documents do I have to submit to Hannover Leasing for the transfer of the participation?
After the death has been reported, you will receive the documents for the transfer of the participation from us. You will find the forms required for the transfer in this package. In detail, we will request the following documents from you:
- A copy of the death certificate,
- Certificate of inheritance or
- A copy of the will and the will opening protocol confirmed by the bank,
- Executor's certificate in bank-confirmed copy (if an executor has been appointed),
- Declaration of consent (if the shareholding is to be taken over by only one heir in the case of several heirs),
- Register transfer request,
- Self-disclosure and
- bank-confirmed copies of identity cards of all heirs.
If the deceased held the investment in the fund company as a direct limited partner, the investment must be entered in the commercial register. In this case, we require original inheritance documents and a notarized commercial register power of attorney from you for submission to the local court. We will send you the commercial register power of attorney as a blank form together with the transfer documents.
We are a community of heirs. Can the Hannover Leasing shareholding be transferred to us as a whole?
Our articles of association only allow natural or legal persons to join. A community of heirs that comes into being after the death of the testator in accordance with § 2032 BGB unfortunately does not meet these criteria. A division of the estate is therefore mandatory. We can only transfer our shareholdings to the individual heirs.
Where do distributions from the fund company go if the estate settlement takes longer and the deceased's payment account has been blocked?
Upon receipt of the death notification, the deceased's payment account is automatically blocked. This serves to prevent abuse. Payments made between notification of death and transfer of the investment from the fund company remain in the investment account. Once the transfer has been completed, the retained funds are subsequently transferred to the legal successor.
How long does the commercial register entry process take and what costs are involved?
The registration of a shareholding takes place at the local court. Notary and local court costs are incurred for the registration of a shareholding. Hannover Leasing submits your original inheritance documents and the commercial register power(s) of attorney to the notary for notarization. The processing of the entry in the commercial register is then the responsibility of the local court and can take anywhere from a few weeks to three months, depending on how busy the court is. Please allow for this period before handing over your original inheritance documents. We cannot influence the processing time at the local court. As soon as we have the inheritance documents back at our office, we will send them to you immediately by registered mail.
Who pays for the third-party costs incurred in the commercial register entry?
As contractually agreed, the legal successor is responsible for the notary and local court costs. You will receive an invoice from us once your shareholding has been registered, in which we will pass on the third-party costs to you.
Why do I have to fill out a self-disclosure form?
According to the legal requirements of the "Financial Account Information Exchange Act", providers of closed-end investment funds have been obliged since January 1, 2016 to request the tax residency of the investor for the purposes of the international exchange of information in tax matters (CRS - OECD Common Reporting Standard) by means of a self-disclosure.
Under the FATCA1-USA Implementation Regulation, the investment company is obliged to obtain information on the investor's US citizenship and tax residency in the USA by means of self-disclosure and to report certain investor information to the Federal Central Tax Office. From there, the information is reported to the US tax authorities (IRS). In particular, the investor's name, address, tax identification number (TIN) and details of the investment account (account balance or account value, total gross amount of interest, dividends, sales proceeds or other income) are transmitted.
In order to fulfill these legal obligations, we require the 4-page self-disclosure form that you will receive with the documents for the transfer of the shareholding. A transfer is not possible without this form.
There is an executor. What must he contribute to the transfer of the shareholding?
The appointed executor must prove his identity to Hannover Leasing. In the case of trustor participations, this can be done by means of a bank-confirmed copy of the certificate of executorship or the letter of acceptance. In the case of participations of a direct limited partner that are entered in the commercial register, we require the original executor's certificate. No other form of legitimation is possible here.
The executor must always consent to the transfer. The register transfer form contains a signature field for this purpose.
I have received the Hannover Leasing investment as a legacy. Does it make any difference to my legal entitlement to the transfer that I am not an heir?
Various circumstances may mean that bequests stipulated in the will have to be amended or cannot be fulfilled at all. Inheritance law states that it is the duty and responsibility of the heir or executor to make bequests from the estate in accordance with the wishes of the testator. As a legatee, you therefore require, in addition to the documents to be submitted, a written instruction from the heir or executor to transfer the Hannover Leasing shareholding to your name.
I don't want to keep the Hannover Leasing investment, I want to sell it. How do I proceed here?
Unfortunately, it is not possible to sell the Hannover Leasing investment as an heir directly from the estate. According to our partnership agreements, you must first join the fund company and have the investment transferred so that you can then sell it. However, the sale of the investment is only possible with the transfer of the contract at the end of the year.
Our company does not have a secondary market for trading in fund investments. However, you have the option of asking your intermediary bank/savings bank about potential interested parties. The trading platform www.zweitmarkt.de can also support trading. We will be happy to provide you with the contact details on request.
I don't want to take over the Hannover Leasing shareholding I inherited. Is that possible?
If you have accepted the inheritance, you are already legally in possession of the Hannover Leasing investment. Our partnership agreements stipulate that the fund participations are automatically continued with the heirs from the day after the date of death. Unfortunately, there is no special right of termination in the event of death.
I have a general power of attorney from the deceased beyond death. Can I use it to transfer the shareholding to myself or determine to whom the shareholding should be transferred?
No, both options are not possible. As our partnership agreements include the immediate transfer of the contract to the heirs after the death of the investor, a power of attorney of the testator beyond death does not apply here. The shareholdings are already in the possession of the heirs. The authorized representative of the deceased cannot influence this legal succession.
What do I have to do to register with the investor portal?
Send us an email to investoren@hannover-leasing.de and we will send you an activation code and all the information you need.
Why is my activation code for the investor portal no longer valid?
Each activation code for one-time registration has a limited duration for security reasons. If this period of 60 days is exceeded, you must apply for a new activation code.
What if I have forgotten my password to log in to the investor portal?
You can register for the investor portal via the website www.hl-investoren.de. Enter your investor number and the password assigned during registration and then click on "Login" (not on "Register").
If you no longer know your password, please proceed as follows:
- Please click directly (without entering your password) on the hl-investoren.de website on "Forgot your password?"
- On the following page, please enter your investor number and click on "Reset password"
- You will then receive an email with a link to reset your password
- After clicking on the link in this e-mail you will receive another e-mail with a new password
Why am I receiving letters with purchase offers or from lawyers?
We would like to assure you that the protection and confidential treatment of your personal data is a top priority for our company and that we of course strictly observe the existing data protection regulations. However, according to supreme court rulings (see, among others, BGH II ZR 134/11 and II ZR 136/11, both dated February 5, 2013), the management of the fund companies is obliged to disclose certain data of the co-shareholders to the shareholders of the respective fund company upon request. Such requests are strictly examined by us on a case-by-case basis. However, in the event that we are obliged to provide information within the scope of the legal requirements, we must comply with this and provide the addresses of the co-shareholders.
How can I prevent third parties from writing to me?
Although it is not in our own interest to pass on the data to investor protection lawyers or other bodies for advertising purposes, we are unfortunately unable to prevent this. Lawyers or other persons and associations also retrieve such data on the entries made in the commercial register if the investors are registered there as direct limited partners in the context of fund investments. We therefore only have the option of referring investors to the individual legal process in this context.
What is money laundering anyway?
The aim of money laundering is to disguise the illegal origin of funds and hide them from financial and law enforcement authorities. The aim is to transfer profits from the shadow economy into the legal economy. It is estimated that between two and five percent of global gross domestic product comes from illegal sources.
Money laundering usually takes place in three steps.
The first of these is the so-called feed-in. In order to hide the origin of the "dirty money", it is mixed with a permitted business activity.
The second step in money laundering is concealment. This involves covering up all traces that could be used to trace the origin of the money. This is often done by carrying out as many transactions as possible. A transaction is when money moves from one bank account to another.
Then comes the third step, integration. The laundered money is now used to buy things legally.
How is money laundering combated?
As Germany, like most countries in the world, has a legitimate interest in taking action against money laundering, a law was passed in Germany in 1993 to make money laundering more difficult: the Money Laundering Act. Since then, it has been fundamentally reformed several times and is now shaped by EU legislation.
In accordance with the Money Laundering Act, this is primarily done using the following methods:
- "Know your customer principle" (also known as "KYC" or "Know your customer")
- Monitoring of accounts and transactions
- Reporting suspicious transactions to the authorities
The "know your customer" principle is the most important approach in the fight against money laundering. This principle is intended to make anonymous transactions impossible. For this reason, Hannover Leasing, as an obligated party under the Money Laundering Act, is required to verify the identity of its customers.
What does "Know-Your-Customer" look like in practice?
The "Know-Your-Customer" principle obliges Hannover Leasing
1. before establishing any business relationship:
to identify its customers, persons acting on their behalf and any existing beneficial owners,
2. during the ongoing business relationship:
to continuously monitor the business relationship and regularly update the identification carried out as part of the establishment of the business relationship through appropriate measures
The following data is collected regularly:
for natural persons:
- Name, address, place and date of birth, nationality, sector/occupation and information as to whether the transaction is concluded for yourself or for another person (beneficial owner)
For non-natural persons:
- Company (name or designation), legal form, register number, address of registered office or branch, names of the members of the representative body/legal representatives, name of the beneficial owner(s)
These are checked on the basis of the following documents:
- Valid identity card or passport (natural persons)
- Current HR excerpt, list of shareholders, articles of association, transparency register, foundation deed, etc. (not natural persons)
The data is recorded by noting the details on the subscription form and making copies of the documents submitted for verification. The recorded data is subsequently stored systematically at Hannover Leasing for the duration of the business relationship.
What happens if this identification cannot be carried out because the customer does not want to provide any information or proof?
The Money Laundering Act not only obliges Hannover Leasing to carry out the identification process, but also the customer to cooperate in this process. If the required information/evidence cannot be collected/submitted, Hannover Leasing may not establish the business relationship or must reverse it and, if necessary, report it to the authorities on suspicion of money laundering.
What does an update look like?
To carry out the update, Hannover Leasing sends out annual change notifications in the form of questionnaires with the request to report changes to the data collected. These questionnaires are regularly attached to notifications about distributions, shareholder meetings, etc. Here, too, the customer's obligation to cooperate applies.
This obligation to cooperate also means that the customer is also obliged, on his own initiative and as required, to notify changes to the data collected for identification purposes and to provide evidence of these changes in the form of corresponding documents.
Does data protection actually allow this?
The Money Laundering Act contains special legal regulations on the collection of data by the obligated party in business relationships and transactions. This also affects personal data in particular. It expressly permits the collection, verification and documentation of data for the duration of the business relationship. Of course, the confidentiality of the data is guaranteed.
Download forms
Here you can download fillable forms as PDF files. If you have any questions about the forms, you can contact us at any time.
Have you moved house, changed your name or have new bank details? You can send us an update of your personal data directly using the notification of change form.
You can find your responsible tax advisor on your last tax result notification.
MONTRANUS
Here you will find the relevant current information on the tax assessment of your respective fund company.
Complaints management
You can reach the ombudsman's office at:
Ombudsman's Office for Real Assets and Investment Funds e.V.
P.O. Box 640222
10048 Berlin
Telephone: +49 (0) 30 257 616 90
Fax: +49 (0) 30 257 616 91
E-mail: info@ombudsstelle.com
Internet: www.ombudsstelle.com
We take your criticism seriously! If you are not satisfied with us, simply send us an e-mail to investoren@hannover-leasing.de or give us a call: +49 89 211 04-5222
You can reach us by post at
Hannover Leasing GmbH & Co. KG
-investor support
Wolfratshauser Str. 49
82049 Pullach
We will contact you immediately. A complaint is always free of charge for you. There is no formal requirement.
We take your criticism seriously! If you are not satisfied with us, simply send us an e-mail to beschwerde@hannover-leasing.de
You can reach us by post at
Hannover Leasing GmbH & Co. KG
-Complaints Office
Wolfratshauser Str. 49
82049 Pullach
We will contact you immediately. A complaint is always free of charge for you. There is no formal requirement.
Further information on our complaints management can be found here.
In the event of difficulties with an investment, you can also contact the independent ombudsman's office for closed-end funds , which will help you to resolve any differences of opinion quickly, fairly, unbureaucratically and free of charge. We take part in the dispute resolution procedure before this arbitration board.
Secondary market
Hannover Leasing has agreed a partnership with Fondsbörse Deutschland Beteiligungsmakler AG (Fondsbörse) - Germany's largest secondary market exchange for closed-end funds.
Who is Fondsbörse Deutschland Beteiligungsmakler AG?
Under the umbrella brand Zweitmarkt.de, Fondsbörse Deutschland Beteiligungsmakler AG has been a pioneer and market leader in the trading of closed-end funds on Fondsbörse Deutschland for over 15 years and has successfully brokered over two billion euros in nominal capital during this time. The initiator-independent trading platform is operated by the Düsseldorf-Hamburg-Hanover stock exchanges. Investors can trade shares in around 4,800 closed-end funds (real estate, shipping, life insurance, private equity and other special funds) via Fondsbörse Deutschland. Trading on Fondsbörse Deutschland takes place transparently on the basis of strict market regulations and under exchange-side trading supervision. Fondsbörse Deutschland Beteiligungsmakler AG is an authorized financial services institution and is registered with the German Federal Financial Supervisory Authority (BaFin) under ID 129360. Further information is available on the Internet at https://www.zweitmarkt.de.
What is the procedure?
The Fund Exchange will be happy to explain the order to you in detail and is also available to answer any other questions you may have on this topic using the following contact details:
Fondsbörse Deutschland Beteiligungsmakler AG
Kleine Johannisstrasse 4
20457 Hamburg
Phone +49 40 480920-0
Or use the contact form at
https://www.zweitmarkt.de/kontakt
